Terms & Conditions

Our services are intended for K-12 students and are arranged by a parent or legal guardian, who must be at least 18 years old. To book a trial or enroll, you create a Prepaze Academy account and are responsible for keeping your login credentials secure and for all activity under your account. You agree to provide accurate information and to keep it up to date.

A free trial class carries no charge and no obligation to enroll. A paid diagnostic assessment includes a written report, and its fee is credited toward enrollment if you join. Trial and diagnostic bookings are subject to availability and confirmation by our team.

A one-time $125 Enrollment & Assessment fee applies to monthly plans. It's waived on quarterly & annual plans, bulk tutoring packs, a 2nd sibling, or a 2nd course.

Monthly plans hold one month as a deposit that applies to your notice period when you leave.

Textbooks and Unik LMS access are included on all courses, AP, and Gifted — never a separate charge.

Enrollment is per student and per course. Multiple students or courses may be enrolled separately. Placement is based on the information you provide and, where applicable, a diagnostic assessment.

Tuition is billed according to the plan you select at checkout. Monthly plans renew automatically each billing cycle until cancelled; quarterly and annual plans are prepaid for the term. You authorize us to charge your selected payment method for tuition and applicable fees.

A 3% surcharge applies to credit-card payments. Pay by ACH, Zelle, or cash to skip it.

Siblings and second courses get 10% off the additional enrollment — and the registration fee waived.

Payments are processed securely by Stripe; we do not store full card or bank-account numbers. Failed or declined payments may pause enrollment until resolved.

Quarterly plans include a discount versus paying monthly (approximately 5% off), and annual plans include a larger discount (approximately 10% off). The one-time registration and assessment fees are waived on quarterly and annual plans, for a second sibling, and for a second course.

Classes run on scheduled days and times. Please provide at least 24 hours’ notice for an absence where possible. Missed classes may be eligible for a makeup subject to availability and the timelines described in the Enrollment Agreement. We will offer a makeup or credit for any class we cancel.

Students are expected to treat instructors, peers, and property with respect and to follow our academic-integrity and behavior policies. Cheating, plagiarism, or disrupting a class undermines learning; serious or repeated violations may result in removal from the program as described in the Enrollment Agreement, without refund of fees already earned.

Please tell us about any allergies, medical conditions, or accommodations your child needs so we can support them safely. For in-center programs, you agree to follow our center safety and pickup procedures. We are not a medical provider and administer no medication.

By providing your contact details you consent to receive service messages by email — booking and enrollment confirmations, payment notices, scheduling updates, and account communications. You can reach us any time to update your preferences. Transactional messages necessary to run your enrollment may continue while your account is active.

From time to time we may photograph or record classes and events. If you prefer that your child not appear in promotional materials, let us know in writing and we will honor your request.

Access to the Unik learning platform and website is granted for the enrolled student’s personal, non-commercial use. You agree not to share login credentials, copy or redistribute materials, attempt to disrupt or gain unauthorized access to our systems, or use the services unlawfully. We may suspend access for misuse.

Withdraw before classes start: full refund of everything paid.

Withdraw after classes start (prepaid plans): we recalculate at the standard monthly rate for months used, add back the registration fee and any sibling discount, and refund the rest.

You may cancel a monthly plan at any time; cancellation stops future renewals and takes effect at the end of the current paid period. Registration and assessment fees are otherwise non-refundable once classes begin.

Tutoring programs. Tutoring programs (hourly and bulk/package tutoring) are non-refundable. Unused tutoring hours are not returned as cash — instead they are held as account credit toward future sessions, and any missed session can be rescheduled as a makeup class, subject to availability.

If you have a billing question, please contact us first — most issues are resolved quickly. Once a payment is made, our refund policy applies. If a chargeback is filed for services that were provided, and an amount remains owed, we will invoice you separately for the balance.

We use trusted third parties to operate our services — including Stripe for payment processing and email providers for notifications. Their handling of your information is governed by their own terms and privacy policies. We are not responsible for third-party services outside our control.

All course materials — printed books and workbooks, Ace Academic Publishing titles, answer keys, handouts, the Unik learning platform, and website content — are the property of Prepaze Academy or its licensors and are provided for the enrolled student’s personal, non-commercial use only.

You agree not to photocopy, scan, reproduce, resell, or distribute printed materials, and not to download (except where expressly marked downloadable), copy, screen-record, share login credentials for, publish, or redistribute any digital materials. Digital content may be watermarked with your account details, and access may be suspended for misuse.

We strive for strong outcomes but cannot guarantee specific grades or test scores. To the fullest extent permitted by law, our liability is limited to the fees paid for the affected services.

Your use of our services is also governed by our Privacy Policy, which explains what information we collect, how we use it, and your choices.

These terms are governed by the laws of the state in which the serving center operates (North Carolina or California), without regard to conflict-of-laws rules. We will try in good faith to resolve any dispute informally first; please contact us before taking other action.

We are not liable for delays or failure to provide services due to events beyond our reasonable control, such as natural disasters, utility or internet outages, or public-health emergencies. Where a class is affected, we will offer a makeup or credit.

If any provision of these terms is found unenforceable, the remaining provisions stay in effect. Together with the Enrollment Agreement and Privacy Policy, these terms are the entire agreement between you and Prepaze Academy regarding your use of our services.

We may update these terms from time to time; the “last updated” date above will reflect the latest version. Continued use of our services after changes constitutes acceptance of the updated terms.

Questions about these terms? Email contact@prepazeacademy.com.